Contact Us About UK Casino Reviews and Corrections
Got a question, spotted an error in one of our reviews, or want to work with us? Here’s how to get in touch with the Guide Casinouk Gb team.
How to Reach Us
The quickest way to contact us is by email:
We read every message that lands in our inbox. Please allow up to 3 business days for a reply — we’re a small editorial team, and messages that need research (for example, questions about a specific casino’s licence status) can take a little longer to answer properly.
What to Write to Us About
- Corrections. If you’ve noticed an outdated bonus, a broken link, or incorrect information in any of our articles, tell us. Include the page URL and what needs fixing, and we’ll review it.
- Editorial questions. Anything about how we review UK casinos, how we rank operators, or how our content is produced.
- Licensing concerns. If you believe an operator we’ve listed may not hold a valid UK Gambling Commission licence, let us know. We take these reports seriously and will verify the operator against the UKGC public register before taking action.
What We Can’t Help With
We are an independent review site, not a casino operator. We cannot:
- Access your player account or process deposits and withdrawals
- Apply or remove bonuses on any gambling site
- Resolve disputes between you and a casino operator
For account issues, contact the casino’s own support team directly — and always check that the operator holds a valid UKGC licence before you play.
Businesses and Partnerships
Operators, game studios, and affiliate partners can reach us at the same address. Please put "Partnership" in the subject line so your email reaches the right person quickly. Note that commercial relationships never influence our editorial ratings or review scores.
If Gambling Is Becoming a Problem
Please don’t write to us about gambling problems — we are not a support service and can’t provide the help you need.
Instead, contact a dedicated organisation such as GamCare (call 0808 8020 133, free, 24/7) or visit BeGambleAware.org. Trained advisers can offer real, confidential support.
You can also read our guidance on staying in control on our Responsible Gambling page.
Last updated: 17 September 2026